Akamai Technologies, Inc Director Business & Operations - CIO in Cambridge, Massachusetts
Director Business & Operations - CIO
Cambridge, United States
Oct 11, 2018 Post Date
014216 Requisition #
The Akamai Information Technology (IT) organization is comprised of industry leading professionals dedicated to owning and driving the innovation & transformation of Akamai’s Corporate Infrastructure, Applications, Development and Security for our customers and stakeholders. Information Technology manages all aspects of the program lifecycle as well as the coordination and delivery of key cross-organizational strategic programs, including prioritization, definition, planning, success metrics and ongoing delivery for these initiatives.
The CIO Management Organization is seeking an experienced, driven, results-oriented Director of business management & operations to support the leadership team. The role will involve regular interaction with senior management across IT, Operations stakeholders, and Finance & HR Business partners.
As a Director Business & Operations at Akamai you will be responsible for:
Managing & reporting on the budget for the office of the CIO including: pipeline and forecasts; exposure; capex; opex; and headcount
Developing the long-term location and real estate strategy for the CIO organization, driving cost saves, and ensuring adequate controls and efficiencies exist with vendor partners
Driving IT partnerships with the business leads and other key partners in the development and execution of the IT transformation strategy and key initiatives
Designing, developing and supporting the analysis of the IT performance metrics
Defining and maintaining the CIO operations framework to streamline processes on how the team operates including RASCI charts, and tactical change management plans
Identifying and mobilizing critical program resources. This includes providing general work direction (run vs. transform), training and development to other cross-functional team members
Identifying opportunities for organizational linkages to ensure tight alignment and optimal synergy between IT groups
Work collaboratively with the CIO community to share insights, impacts and best practices
Developing and generating reports and presentations, tracking operational initiatives, and working with support partners of the organization to improve and drive business decisions
Develop collaborative working relationships across CIO, CIO -1, Finance, and HR teams while providing business value and transparency
Provide resource management communications, planning/forecasting guidance and coordination for core business requirements
Providing mentoring, coaching, career development and day to day management of work to a small team
Required Education and Experience
- Minimum 12 years of relevant experience and a Bachelor’s degree
- Minimum +10 years of experience in information systems, project management, and/or process management with a focus on Business & IT Operations Management
The ability to build strong relationships and influence senior stakeholders
Must be proactive with a drive to better processes and resolve outstanding issues
Strong analytical skills with great attention to detail, an eye for spotting trends, articulate in written and verbal communication, and is able to present and support their own conclusions to senior audiences
Ability to multi-task, prioritize and meet deadlines
A leader who is also a good team player with a professional attitude
Experience working with and facilitating virtual teams
Must be able to design business reporting and analysis that is clear, concise, and actionable
Ability to work effectively with other lines of business, finance teams, and technology partners
Demonstrated history of independently and proactively driving initiatives forward
Expert in business process, operations, and metric definition best practices
Experience with various project planning tools JIRA/Confluence, Google, Microsoft Project, SmartSheets
Akamai® is the leading content delivery network (CDN) providing cloud services that help deliver, optimize, and secure online content and business applications. At the foundation of Akamai solutions, the Akamai Intelligent Platform™ enables unmatched speed, reliability, and security–backed by expertise and relentless innovation–to improve reach and invisibility across the web. Akamai removes the complexities of connecting the increasingly mobile world, supporting 24/7 consumer demand, and enabling enterprises to more securely leverage the cloud. To learn how Akamai is accelerating the pace of innovation in a hyperconnected world, visit http://www.akamai.com, and follow @Akamaijobs on Twitter.
Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status.
About Akamai Technologies
Akamai secures and delivers digital experiences for the world's largest companies. Akamai's intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps and experiences closer to users than anyone - and attacks and threats far away. Akamai's portfolio of edge security, web and mobile performance, enterprise access and video delivery solutions is supported by unmatches customer service, analytics and 24/7/365 monitoring. To learn how Akamai is shaping the future of digital transformation, visitwww.akamai.comand follow @Akamaijobs onTwitter,Facebook,LinkedInandInstagram.
Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more atwww.akamai.com/diversity.
Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please clickhere.
Akamai Technologies is an Affirmative Action, Equal Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status.