Akamai Technologies, Inc Performance Engineer in Cambridge, Massachusetts

Performance Engineer

Cambridge, United States

Performance Engineering

Oct 09, 2018 Post Date

012817 Requisition #

The Performance Engineer is responsible for ensuring that Akamai products perform as per the customer expectations and committed SLAs. This role requires in-depth knowledge of proprietary software and services in addition to a “big picture” understanding of the entire platform and internet products.

A well-performing service, in addition to being fast and available, also needs to be robust and well-operated. Some interesting facets of this particular role:

  • You will have the mandate to work with nearly any area of the company that affects end-to-end system performance across our products. As you can imagine, this allows you to work with most areas of the company.

  • You will get a breadth-oriented look across all systems at Akamai and be expected to know and understand most of them. This is a big challenge, but also a big opportunity to be a top technical expert at a major technology company.

The description is broad because the role is very broad technical engineering role where you can make a real difference.

About the Team

The Platform Technology Engineering teams at Akamai are an elite group of highly skilled and motivated people who debug, measure, analyze, and improve our systems. They are generalists with deep technical understanding, both of software and the Internet, who enjoy taking a holistic view of complex systems.

Responsibilities

  • Debug complex service issues including service incidents, complex customer setups, performance issues, and availability issues.

  • Troubleshoot and resolve technical issues concerning the storage and serving of digital content to end users through our content delivery networks.

  • Collect and analyze data from one of the largest networks in the world to discern trends and anomalies.

  • Work in a distributed network / content delivery environment on Linux and Windows, applying advanced skills in network diagnostics and debugging tools, and the related network protocols and implementations, routing protocols, and application level protocols to measure, analyze, characterize and improve performance, robustness, availability and scalability of large distributed content delivery systems.

  • Work in and with teams across all technical areas in the Company including engineering, customer care and professional services to enable innovative new solutions in both live and test network for complex issues that span multiple technologies and services often to meet specific customer needs.

Required Education andExperience

  • Bachelor’s degree in Computer Science, Electrical Engineering or a related similar experience.

Required Skills

  • Minimum of 1 year experience in C/C++ programming or Perl scripting for Linux and Windows operating systems

  • Minimum of 1 year experience with Networking protocols such as DNS, TCP/IP, UDP, HTTP, SSL and routing protocols such as BGP/OSP Fand application-level protocols (overlay routing and Peer-to-Peer file sharing protocols)

  • Minimum of 1 year experience of Data Analysis (analyzing data to look for exceptions and patterns)

Desired Skills

  • Advanced technical skills in troubleshooting and problem resolution for a content delivery environment

  • Advanced programming skills in C/C++ programming or Perl scripting for Linux and Windows operating systems

  • Working knowledge of Hadoop and familiarity with other distributed data analysis frameworks

  • Thorough understanding of distributed systems, network routing, Internet principles and statistical data analysis

  • Solid oral/written communication skills and the ability to work in a team environment.

About Akamai Technologies

Akamai secures and delivers digital experiences for the world's largest companies. Akamai's intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps and experiences closer to users than anyone - and attacks and threats far away. Akamai's portfolio of edge security, web and mobile performance, enterprise access and video delivery solutions is supported by unmatches customer service, analytics and 24/7/365 monitoring. To learn how Akamai is shaping the future of digital transformation, visitwww.akamai.comand follow @Akamaijobs onTwitter,Facebook,LinkedInandInstagram.

Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more atwww.akamai.com/diversity.

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please clickhere.

Akamai Technologies is an Affirmative Action, Equal Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status.