Akamai Technologies, Inc Technical Project Manager II in Melbourne, Australia

Technical Project Manager II

Melbourne, Australia

Program/Project Management

Jan 03, 2019 Post Date

015277 Requisition #

As the world’s largest and most trusted cloud delivery and security platform, we are passionate technologists who believes in the power of technology across the big wide web. Akamai’s portfolio of web and mobile performance, cloud security, enterprise access, and video delivery solutions help other businesses to focus on what truly matters to them and their customers. We empower the world to be more connected, faster, safer and secure. To learn why the top financial institutions, e-commerce leaders, media & entertainment providers, and government organizations trust Akamai please visit www.akamai.com, blogs.akamai.com, or @Akamai on Twitter.

The role

Security Technical Project Managers are part of the Akamai Professional Services team and work directly with clients to deliver Akamai's web and network security solutions. You will be involved with projects from design through implementation, testing and customer sign-off. You will work independently or within a small technical team in delivering the appropriate solution to Akamai's enterprise customers. You will plan, implement, test, and deploy Akamai platform security configurations to integrate with customer web sites, and develop and execute test cases and scripts for customer solutions. You will participate in internal projects that help scale the group, implement best practices, and improve our methodology and quality of integrations.

As a Customer Success Representative, you will act as the primary point of contact for your customers responsible for collecting product feedback and delivering security service reviews and reports that demonstrate Akamai’s value. You will be an escalation contact for all security-related service issues and provide sound consultation to assist in developing a long-term web application security strategy.

· Handle large and complex accounts.

· Help other TPMs with problems of customers or processes.

· Look for improvement areas in the team and optimization of processes.

· Provide reports for management when required.

· More involvement with different management levels within the organization

Requirement- Education and Skills

  • Min. 8 years of experience in a customer-facing environment in the information technology industry

  • Min. 8 years of project management experience with a proven track record of successfully delivering projects for Fortune 500 customers; experience working on and managing enterprise scale projects

  • Experience in one or more web development languages, methodologies, or architectures

  • Experience in networking related jobs would be a huge bonus

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Inclusion & Diversity

· We believe that the unique contributions of our employee is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience. We provide equal opportunity, at the core we seek the ability to innovate, grow and to fulfil our collective aspiration of helping people to own their tomorrow. A natural curiosity, a respect for differences and a growth mindset are valued at Akamai.

About Akamai Technologies

Akamai secures and delivers digital experiences for the world's largest companies. Akamai's intelligent edge platform surrounds everything, from the enterprise to the cloud, so customers and their businesses can be fast, smart, and secure. Top brands globally rely on Akamai to help them realize competitive advantage through agile solutions that extend the power of their multi-cloud architectures. Akamai keeps decisions, apps and experiences closer to users than anyone - and attacks and threats far away. Akamai's portfolio of edge security, web and mobile performance, enterprise access and video delivery solutions is supported by unmatches customer service, analytics and 24/7/365 monitoring. To learn how Akamai is shaping the future of digital transformation, visitwww.akamai.comand follow @Akamaijobs onTwitter,Facebook,LinkedInandInstagram.

Akamai is a growing, and evolving, company with offices and operations around the world. As such, we strive to foster inclusive and representative workplaces where all employees are wholly welcome, and enabled to share and benefit from each other’s diverse contributions, as one global team. Our commitment to diversity reaches beyond our corporate offices, to our business partners and suppliers who share the same principles, and whose employees we value as integral to the Akamai business family. Learn more atwww.akamai.com/diversity.

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer. If you'd like more information about EEO rights under United States law, please clickhere.

Akamai Technologies is an Affirmative Action, Equal Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status.