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Akamai Technologies, Inc. Senior Business Systems Analyst - Marketing Automation - Remote in United States

Would you like to influence the way Akamai's business is operating?

Do you thrive on creating innovative solutions to solve problems?

Join our best-in-class global Marketing IT Team

Our Marketing IT team helps drive Akamai's success in partnership with our dynamic Marketing organization. With a complicated and dynamic tech stack and an ever-changing array of programs and events, Akamai's Marketing team is an exciting place to be. The IT team partners with Marketing leaders to deliver world-class performance, stability, and flexibility.

Partner with the best

This highly collaborative team blends individual expertise and strengths with industry leading practices. This role will meet our vision to make Akamai Marketing a leader in customer and prospect engagement. You will have the opportunity to work with a global Marketing operations team who is fully committed to maturing our ability to react dynamically to the ever-changing marketplace and business environment.

As a Senior Business Systems Analyst, you will be responsible for:

  • Collaborating with our Business Partners to understand and document business problems and needs

  • Collaborating with our Engineering team to support, execute and deliver intricate technical and business process solutions

  • Collaborating within Marketing IT to analyze as-is process and desired outcomes in context with other projects and industry best practices to help design and propose solutions.

  • Writing business requirements and collaborating with Business, Engineering and QA stakeholders on planning and execution of delivery

  • Supporting user acceptance testing, documentation and enablement training for business users as a subject-matter expert for the marketing IT tech stack.

Do what you love

To be successful in this role you will:

  • Have 5 years of relevant experience as a Business Analyst and a Bachelor's degree or its equivalent

  • Have proven focus on Product-Led Growth in a fast-paced and dynamic environment.

  • Have experience in Product-Led Growth programs where you have played a key role in analyzing product-led initiatives, identifying growth opportunities, and collaborating with cross-functional teams to enhance user acquisition & retention.

  • Collaborate with cross-functional teams to implement and iterate on Product- Led Growth strategies ensuring alignment with company goals and objectives.

  • Be self-motivated, able to handle multiple projects simultaneously and adept at working with all levels of the organization.

  • Have the ability to think strategically to identify areas for innovation and improvement.

  • Have excellent IT experience supporting delivery of Marketing processes including: demand generation execution, campaign execution, lead processing and life-cycle, and contact management.

  • Have a deep familiarity with SFDC and Marketing Technology like a marketing automation platform (i.e. Marketo, SFDC Marketing Cloud), CDPs (i.e. Lytics, BlueConic) data warehouses and integrations.

  • Have experience working in an Agile development environment

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.

Learn (https://www.akamai.com/careers) what makes Akamai a great place to work

Connect with us on social and see what life at Akamai is like!

We power and protect life online, by solving the toughest challenges, together.

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

  • Your health

  • Your finances

  • Your family

  • Your time at work

  • Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world's most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

Join us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.

Compensation

Akamai is committed to fair and equitable compensation practices. The base salary for this position ranges from $93,656 - $140,803/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.

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